How It Works
Monthly SOP: run the procurement intelligence system
This page is an internal, step-by-step operating procedure for using Laxyip Sovereign Intelligence each month: refresh data, review the dashboard, triage opportunities, identify buyers, prepare capability statements, execute outreach, log outcomes, and run a monthly retro.
Cadence: one monthly cycle, with weekly follow-ups.

0) Monthly setup (roles, files, and time blocks)
Roles
- Intelligence Lead: runs refresh, triage, and brief review.
- Outreach Lead: owns buyer research, outreach, and follow-ups.
- Approver: signs off on capability statement and key messages.
- Recorder: maintains the tracker and meeting notes.
Working documents
- Opportunity Tracker (one row per opportunity).
- Buyer Contact Log (one row per person contacted).
- Capability Statement (current version + change log).
- Outreach Sequence (templates + schedule).
- Monthly Retro Notes (what worked, what changed, next month adjustments).
1) Data refresh (Day 1)
Objective: ensure the dashboard reflects the latest CanadaBuys opportunities and the most recent contract-history signals.
Checklist
- Confirm the month and reporting window (e.g., last 30 days for tenders; last 12–36 months for contract history).
- Run the site’s refresh process (or confirm the automated refresh completed).
- Spot-check 3–5 records for completeness: department, description, value, dates, solicitation ID, PSIB / Indigenous set-aside indicators (if present).
- Record refresh timestamp in the tracker.
Quality controls
- Remove duplicates (same solicitation appearing multiple times).
- Normalize department names and vendor names for consistent reporting.
- Flag missing values/dates for manual follow-up.
- Confirm that filters for service categories and thresholds are still correct for your organization.
2) Review the dashboard (Day 1)
Objective: identify what changed since last month and what requires action now.
Review order
- New tenders and solicitation updates.
- Contracts nearing end date / renewal window signals.
- Departments with repeat buying patterns in your service categories.
- PSIB / Indigenous set-aside indicators (where available).
Outputs
- Create a short “Top Changes” note (5–10 bullets) for internal alignment.
- Move candidates into triage (next step).
3) Triage opportunities (Day 1–2)
Objective: decide what to pursue now, what to watch, and what to ignore.
Tier definitions
- Tier 1 (Act Now): active solicitation, renewal window, or clear buyer engagement path within 0–90 days.
- Tier 2 (Build Position): likely within 3–9 months; requires relationship building, onboarding, or partnering.
- Tier 3 (Monitor): longer horizon; keep on radar for pattern recognition.
Triage criteria
- Service fit (can you deliver within 90 days if awarded?).
- Eligibility fit (PSIB / Indigenous set-aside requirements, if applicable).
- Value and duration (preference for recurring, multi-year service work).
- Entry point (market research call, supplier engagement, standing offer, subcontracting).
- Capacity and risk (staffing, travel, compliance, security clearances).
Rule: select 3–7 Tier 1 opportunities per month to actively work. Everything else becomes Tier 2/3 with a scheduled review date.
4) Research the buyer and context (Day 2–5)
Objective: identify the correct procurement authority or program lead, understand the buying context, and document a contact path.
Buyer research checklist
- Confirm the buying department and the program area (not just the contracting office).
- Identify likely roles: procurement officer, technical authority, program manager, Indigenous procurement lead.
- Locate contact details via official directories, departmental pages, and solicitation documents.
- Document the “best first contact” and 1–2 alternates.
- Capture context: incumbent vendor (if known), contract history pattern, renewal timing signals, and service scope.
Output: a complete Buyer Contact Log entry for each Tier 1 opportunity.
5) Prepare or update the capability statement (Day 3–7)
Objective: ensure you have a government-ready capability statement tailored to the service category and department.
Minimum sections
- Organization overview and mandate
- Core services (3–6 bullet capabilities)
- Past performance (projects, outcomes, references where permitted)
- Delivery model (team, partners, geographic coverage)
- Indigenous ownership / PSIB positioning (facts only)
- Contact information
Tailoring rules
- Use the buyer’s language (program outcomes, service scope, geography).
- Keep claims evidence-based; avoid superlatives.
- Include 1–2 relevant case examples per service line.
- Maintain a version number and date; log changes monthly.
6) Outreach sequence (Week 1–2)
Objective: start a procurement conversation, confirm the correct contact, and identify the next step (market research call, onboarding, or solicitation timeline).
Sequence (per opportunity)
- Email 1 (Introduction): service fit + one-sentence mandate + ask for the correct point of contact and next step.
- Follow-up 1 (3–5 business days): short reminder + one relevant past-performance bullet.
- Follow-up 2 (7–10 business days): ask if there is an Indigenous procurement lead or supplier engagement process.
- Close-the-loop (14 business days): confirm whether to pause, redirect, or schedule a call.
Attachments: capability statement (PDF) when appropriate. Do not attach large files; keep under common email limits.
7) Follow-ups and meeting prep (Week 2–4)
Objective: convert interest into a concrete next step and document requirements.
- Schedule calls within 7–14 days when a buyer responds.
- Prepare a 1-page call brief: opportunity summary, what you want (timeline, requirements, onboarding steps), and 5 questions.
- After the call, send a written recap within 24 hours with agreed next steps.
- If redirected, update the Buyer Contact Log and continue the sequence with the new contact.
8) Log outcomes (ongoing)
Objective: maintain continuity and ensure the system improves month over month.
Minimum fields to log
- Opportunity ID / solicitation ID
- Department + program area
- Tier (1/2/3) and status (New, Contacted, Meeting Set, In Progress, Submitted, Won, Lost, Parked)
- Owner
- Buyer contacts + dates contacted
- Notes from responses/calls
- Next action + due date
9) Monthly retro (last week of the month)
Objective: improve execution quality and refine filters, messaging, and targeting.
Retro questions
- Which departments and service lines produced responses?
- Which outreach messages performed best?
- Where did we lose time (buyer identification, approvals, attachments, scheduling)?
- What should we stop doing next month?
- What is the single highest-leverage improvement for next month?
Retro outputs
- Update triage criteria and service-category filters.
- Update outreach templates (subject lines, proof points, questions).
- Update capability statement (new proof points, staffing, certifications).
- Set next month’s targets: number of Tier 1 opportunities, number of outreaches, number of calls.
Notes and boundaries
- This SOP is operational guidance. Confirm eligibility and requirements in the official procurement documents.
- Keep outreach factual and respectful; do not imply preferential treatment.
- Protect sensitive information in your tracker (limit access; avoid storing personal data beyond what is necessary for business contact purposes).